to the Community Foundation of Herkimer and Oneida Counties, United Way of the Valley and Greater Utica, and St. Joseph Pastoral Care for their supporting grants.
Since 1998 MAMI (The Multicultural Association of Medical Interpreters) has been providing language and cultural access so speakers of limited English can fully participate in the community. Refugees and immigrants need to communicate with doctors, with their child’s teachers; they may have to tell their stories to the police or have their day in court. MAMI has made this possible by offering interpreting and translation services, interpreter training, education for refugees and immigrants, provider training, and by participating in community collaborative projects.
- Accurate, on-site, face-to-face interpreters (spoken language) in over 55 languages across the NYS Thruway Corridor in Central New York
- Interpreter training for medical and court interpreting
- Telephonic Interpretation
- Accredited and written translations of documents
- Provider trainings – cultural competency, how to work with interpreter and limited English speaker and more.
- Culturally-mediated seminars for refugees/immigrants
- Available 24/7
To get more information on any of the above services, please contact MAMI at firstname.lastname@example.org or call 315-732-2271 (Utica), 315-214-5003 (Syracuse).
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Our mission is to ensure equal access to services for limited-English proficient persons by providing highly skilled language and cultural aid.
MAMI’S SERVICES AT A GLANCE
I can always count on MAMI to assign the appropriate interpreter to the patient and or their families. The interpreters I have had the pleasure of working with are professionally trained, and are always respectful to the providers and the families they serve.
Not only are the interpreters wonderful to work with, the office staff is amazing as well. No matter how busy their day may be, they always treat Upstate as their only priority. The customer services skills of each staff member are professional, courteous, and knowledgeable. In summary, MAMI is a top notch interpreter referral agency who truly lives their tagline of "giving everyone a voice."
Having interpreters that are face-to-face in the home with a good understanding of the culture of the patient and the family makes for a smooth communication and improved care for our patients. Better communication interprets better care.