MAMI Completes Strategic Plan

blogtempltae MAMI Completes Strategic Plan

Thanks to the efforts of a dedicated staff, the commitment of its board and funding from the Community Foundation of Herkimer and Oneida County, The Allyn Foundation, The Gifford Foundation and the Gorman Foundation, MAMI of CNY has completed its work on developing a strategic plan which addresses programs, operations and marketing, announced Executive Director Cornelia E. Brown, Ph.D.

New staff has been hired to assist MAMI with several initiaves, said Brown. “We have hired a new Training Manager and Translation Coordinator. The Training Manager will be coordinating professional development courses for our interpreters; the Translation Coordinator will be able to ensure quality in our translations and provide improved turn-around in translation services.”

MAMI will also be hiring a new Business Development Manager who will reach out to our community partners in Syracuse, Albany and Utica and inform them of our services, added Brown.

As far as programs are concerned, MAMI has implemented a 16-hour Preliminary Training for New Interpreters, called Just in Time. It prepares interpreter candidates start to go out in the field and to take the extended 80-hour Medical Interpreter Training Course. In addition, MAMI is offering special Cultural Competency trainings to providers and businesses and we’ve begun remote telephonic interpreting.

With our improved infrastructure, MAMI has strengthened its organization internally — from accounting to operations. MAMI has also written a new policy on Health Compliance Documentation for both staff and interpreter contractors. “This new policy protects our staff and interpreters when they go to interpret at health care facilities,” said Brown.

“There are several other internal initiatives that we will announce in the future. We are so thankful to our funders who have made all this possible.”


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